What was our solution?
A Bespoke, Tiered Migration Framework Designed for Influencers
Silverbean developed a structured migration process built specifically for creators. Using existing data from the original platform, all influencers were categorised into performance tiers. This allowed the team to prioritise high-value creators (Tier 1) and ensure they were moved first, while lower-priority tiers were migrated in structured phases.
Clear Communication and Creator Education
Influencers were guided through the transition with one-to-one onboarding support. Many had never interacted with an affiliate network before, so the team broke down each step in accessible language: how to accept a programme, how tracking works, where to find links, and how to update content. This personalised approach gave creators confidence in the process and ensured each one understood the benefits of the new setup.
Incentives to Drive Early Adoption
To accelerate the migration and avoid delays, influencers were offered a migration “thank-you” gift if they moved by a specific date. This gentle incentive helped drive strong early adoption and gave creators a positive association with the transition.
Rebuilding the Programme With Scalable Infrastructure
The migration unlocked features previously unavailable to the brand:
- Tiered commission structures
- Performance-based rewards
- Creator incentives and bonus schemes
- Direct partnerships with influencer networks
- More accurate data and leakage visibility
- A model that treats influencers like performance partners, not purely brand ambassadors
This shift fundamentally changed how the brand could operate the programme going forward.
Executing the Migration at Speed
The migration took place in just 30 days, starting at the beginning of August. This level of speed required rigorous project management, prioritised outreach, and a multi-phase approach tailored to the unique needs of influencers at each tier. The brand’s top creators were moved first, while Tier 3 creators were migrated more gradually, ensuring resources were focused where they matter most.
Expanding Beyond Migration to New Recruitment
Once the migration was complete, the improved infrastructure made the programme significantly more attractive to new creators. With better tracking, performance incentives and access to major influencer networks, recruitment accelerated naturally, helping to grow the programme shortly after the transition.