Global Footwear Brand

Global Footwear Brand

How a strategic CSS audit unlocked +39% ROI and elevated comparison shopping into a core revenue channel

For those with only 30 seconds, this is what we achieved:

  • +39% ROI improvement, from 8.4x to 11.7x ROAS
  • +4.6% average daily revenue, maintained and grown through the transition
  • 70% reduction in partner volume, from up to 7 partners per region to 2
  • ROAS target of £10 set and exceeded, reaching 11.7x
  • CSS elevated from a background channel into the brand’s campaign calendar for the first time

Big Results!

The programme improved ROI from 8.4x to

11.7 ROAS 11.7 ROAS

Average daily revenue grew by

4.6% 4.6%

CLIENT OVERVIEW

A global footwear brand scaling CSS across Europe

A global leader in performance and lifestyle footwear with a well-established affiliate programme operating across various European markets. CSS had long been part of the affiliate mix, running consistently across markets and contributing steady revenue through an established network of commercial partners.

As the programme matured, a period of budget review created the opportunity for a more detailed look at the CSS channel. What that audit uncovered shaped an entirely new strategic direction.

THE CHALLENGE

An audit reveals the opportunity hiding in plain sight

A period of budget constraints prompted a structured review of CSS investment across markets. Rather than simply cutting spend, the team used this moment to conduct a thorough audit of how the channel was set up, how partners were performing, and where the programme could be evolved.

What the audit revealed was not a failing programme. It was a capable one that had been running largely on autopilot, with a set of commercial agreements and partner configurations that had not been comprehensively revisited:

  • CPA rates across partners ranged from 5 to 15%, reflecting rates that had been honoured as long-standing commercial commitments rather than actively reviewed against current performance.
  • Up to 7 CSS partners were active per region simultaneously, creating a broad but complex partner set that was difficult to monitor, optimise, or hold to consistent standards.
  • CSS had been operating as an always-on background channel, reliable and present, but not strategically integrated into campaigns, product launches, or key trading moments.
  • With multiple partners active across each market, attribution clarity was limited and volume was spread thinly, making it harder to build the kind of deep, collaborative relationships that drive sustained performance.

The commercial opportunity the audit exposed was significant. If CSS could be elevated from a well-run but passive channel into a strategically managed growth lever, with cleaner commercial structures, focused partner relationships, and deeper integration with the wider brand strategy, the efficiency and revenue gains could be transformative.

Working in close alignment with the brand’s strategic priorities, four core KPIs were agreed:

  • Achieve a ROAS target of £10+
  • Maintain or grow revenue scale
  • Increase efficiency and commercial control across the partner set
  • Elevate CSS into a more strategically utilised channel, including active involvement in product launches, campaigns, and key trading periods

THE STRATEGY

Elevating CSS from a background channel to a strategic growth lever

The audit findings pointed clearly in one direction: the opportunity was not to spend more or add more partners. It was to be far more deliberate about how the channel was structured and managed.

Working in close collaboration with the brand, the team developed a strategy built on three clear principles:

Concentrate volume with fewer, better partners. Rather than spreading spend across a broad network, consolidating with a smaller number of high-performing, strategically aligned partners would improve attribution, strengthen relationships, and enable more effective optimisation.

Create a consistent, fair commercial framework. Rather than continuing to honour a range of legacy rates, introducing a single standardised baseline would create a level playing field for all partners, improve cost efficiency, and build in flexibility for performance-based investment during key periods.

Move CSS from always-on to always impactful. Ensuring partners were embedded into campaign planning, product launches, and brand moments, rather than just running in the background, was fundamental to elevating CSS into an active strategic channel.

To implement this without disruption to ongoing partner relationships or data integrity, a controlled pause of approximately five weeks was taken. This created the clean starting point needed to relaunch the channel properly, with the right partners, the right commercial structure, and full alignment with the brand’s strategic direction.

THE TACTICS

A precision relaunch built around focus, fairness and collaboration

Partner Consolidation

  • Consolidated from up to 7 partners per region (39 total partner slots across 10 markets) to 2 per region, an approximately 70% reduction in partner volume.
  • Partner selection was based on proven revenue contribution, strategic alignment, and the ability to collaborate at a deeper level.
  • Each retained partner was given a significantly larger share of volume, enabling clearer performance measurement and stronger commercial partnerships.

A Fair, Consistent Commercial Framework

  • Replaced a range of legacy CPA rates (5 to 15%) with a standardised 8% CPA baseline applied consistently across all active partners, creating a fair and scalable commercial foundation.
  • This was not about reducing investment. It was about creating a level playing field. With greater volume flowing to fewer partners, each partner earned more in absolute revenue terms while operating within a more efficient cost structure.
  • The framework retained full flexibility for CPA uplifts, tenancy placements, and bespoke investment during key trading periods and campaign moments.

Market-Level Partner Strategies

  • Developed region-specific partner configurations rather than applying a blanket approach across all markets.
  • Each market launched with partners selected for that specific market, accounting for regional performance data, partner capability and brand fit.
  • Performance monitored at partner and regional level from day one, with continuous optimisation informed by live data utilising bespoke Impact Datalabs reports.

Strategic Partner Integration

  • With fewer, more focused partners, CSS was embedded into the brand’s wider marketing calendar for the first time, integrated into product launches, seasonal campaigns, and key commercial moments.
  • This deeper collaboration enabled partners to align their activity with brand priorities and drive more targeted, high-value traffic.
  • The consolidated structure made partner relationships easier to manage, optimise, and hold accountable, creating a level of collaboration and agility the previous setup could not support.

THE RESULTS

Immediate, measurable, and sustained from the moment of relaunch

The programme relaunched in October 2025. The results were immediate and have continued to strengthen across the post-relaunch period (18 Oct 2025 – 31 Mar 2026).

Beyond the headline numbers, the structural and strategic changes delivered a step-change in how the channel operates and what it contributes:

  • ROAS target of £10 was exceeded, reaching 11.7x, demonstrating that efficiency and revenue scale are not in tension when the right framework is in place.
  • Revenue per partner increased significantly, enabling higher absolute earnings for partners within a more efficient cost structure, a genuine win for both sides.
  • With fewer partners generating clearer, more attributable data, optimisation decisions became faster and more confident.
  • CSS partners were integrated into the brand’s campaign activity and product launches for the first time, a structural shift in how the channel is used that would not have been achievable with the previous partner volume.
  • Closer partner relationships enabled stronger collaboration, better alignment with brand priorities, and a more agile, responsive programme.
  • The channel became more predictable, more scalable, and significantly easier to manage, delivering more with materially less complexity.

Across key markets, Jan to Mar 2026 data shows continued acceleration: Partner 1 grew 26% in Germany, 48% in Sweden and 37% in Denmark. In the Netherlands, both active partners grew simultaneously (Partner B +13%, Partner C +22%), demonstrating that consolidation into the right partners drives growth, not just efficiency.

KEY TAKEAWAYS

What this demonstrates for CSS programme management

1. A budget review can be the catalyst for a step-change in strategy
What began as a period of budget constraint became the trigger for a structured CSS audit, and that audit unlocked an opportunity that routine programme management had not surfaced. Pressure creates the conditions for the most valuable strategic conversations.

2. Quality of partnership consistently outperforms breadth of coverage
Moving from up to 7 partners per region to 2, a ~70% reduction in partner volume, delivered +39% ROI improvement and +4.6% daily revenue growth. Fewer, better-managed partner relationships delivered more than a broad network at a fraction of the complexity.

3. A fair commercial baseline beats a patchwork of legacy rates
Replacing a range of CPA rates (5 to 15%) with a consistent 8% baseline was not about reducing partner investment. It created a level playing field, improved cost efficiency, and unlocked room for strategic uplifts during campaigns and key trading periods, benefiting partners and the brand equally.

4. CSS belongs in the campaign calendar, not just the always-on mix
Integrating CSS partners into product launches, campaign moments, and key trading periods, rather than running them in the background, was a fundamental part of what elevated this from a well-run channel into a strategic revenue driver. Closer partner collaboration made this possible in a way the previous setup could not support.

5. Stronger partnerships drive stronger programmes
With volume concentrated in fewer relationships, the team was able to build genuinely collaborative partnerships, with better alignment, clearer accountability, and the ability to respond faster to performance signals. The relationship quality that consolidation enabled was as important to the outcome as the structural changes themselves.

This programme went from a background always-on channel to a strategic revenue driver, delivering +39% ROI improvement and exceeding its ROAS target, all through smarter structure rather than more spend.

If you want to see what a focused, commercially-led CSS strategy can do for your programme, let's talk.