Electronics Brand

£5.86M in 4 Months: How We Launched a New Product Using Only Content Publishers

For those with only 30 seconds, this is what we achieved:

  • £5.86M in revenue generated in the first 4 months of the product launch, surpassing sales expectations.
  • ROI of 17.3 – significantly higher than the target of 11.0, indicating strong profitability.
  • Cost per customer of £29.80, well below the target of £41, making customer acquisition more efficient than planned.
  • 76% of sales during Black Friday came from the new product, despite not being discounted, highlighting its strong market demand.

Big Results!

Revenue generated in 4 months

£5.86M £5.86M

We also saw a YoY uplift in revenue by

+404% +404%

Who is the brand?

The brand is a leader in the technology sector, recognised for creating innovative devices that seamlessly blend functionality with user-friendly design. Known for its strong presence in the creative and professional markets, the company focuses on delivering high-performance products that cater to both work and personal use. The brand has established a loyal customer base and continues to build its reputation for producing cutting-edge, practical tech solutions.

What was the challenge?

The team were tasked with a significant challenge when they heard news of a new product launch in early September 2024. While the product had the potential to revolutionise the market, there was one limitation when it came to the affiliate marketing strategy: exposure could only be booked with content publishers. This decision was driven by the brand’s strategic goals, which prioritised high-quality, content-driven partners that could provide in-depth, editorial coverage. The brand’s reputation was also at the forefront of the decision. While working with lower-funnel publishers has its benefits, they did not align with the brand’s premium image. 

By focusing solely on content publishers, the brand aimed to enhance the credibility of the product through trusted, informative content that resonated more deeply with potential customers. The goal was to reach an audience that valued in-depth, well-researched content, rather than relying on a wide range of affiliate partners who might not have the same level of editorial control or audience trust. 

This limitation created several key hurdles:

  • Restricted to working with content publishers: Given that content publishers tend to catch the customers earlier on in their buying journey – they typically drive lower revenue. This restriction presented a significant challenge and the team needed to ensure that they could still deliver on ambitious ROI targets.
  • Selecting the right partners and ensuring effective budget allocation: With limited data on the performance of content publishers in this specific context, the team had to carefully identify which publishers would generate the desired results and meet the ROI target of 11.0. Properly allocating the tenancy budget was critical to maximise performance while staying within cost constraints.
  • NDAs and pre-launch exposure: To maintain confidentiality ahead of the launch, the team had to arrange for NDAs (Non-Disclosure Agreements) to be signed by all the content publishers they worked with. This added complexity to the process, as exposure had to be booked ahead of the launch, and the team had to ensure that all partners complied with the necessary legal requirements.

What was our solution?

The team implemented a structured, phased approach to the new product launch while carefully navigating the restrictions in place.

Phase 1: Partner Selection and Strategy Development

With the client’s requirements and constraints in mind, the first step was to select the right content publishers to book exposure with. The team meticulously reviewed potential partners based on their audience alignment, engagement potential, and ability to drive high-quality traffic.This included a mix of partners they had already established relationships with, as well as new publishers that were strategically onboarded for the launch.

A key part of this phase was also a Gantt chart, produced by the team to be used as a working document. This provided transparency for both Silverbean and the client, ensuring clarity on which publishers were being approached and when, preventing any overlap with the brands PR team, keeping messaging consistent and ensuring that efforts were fully aligned. A carefully curated list was selected for optimisation, with each one chosen based on their potential to maximise impact during the launch.

With the client’s requirements and constraints in mind, the first step was to select the right content publishers to book exposure with. The team meticulously reviewed potential partners based on their audience alignment, engagement potential, and ability to drive high-quality traffic. This included a mix of partners they had already established relationships with, as well as new publishers that were strategically onboarded for the launch.

Phase 2: Strategic Publisher Management and Planning

Given the focus on content publishers, the next step was managing the relationships with those partners effectively. This meant negotiating tenancy deals and offering tailored incentives to maximise the product’s visibility. The team made sure to create a strategic balance between paid tenancy and organic content, enabling the new product to reach a larger, highly engaged audience.

The team also ensured that any exclusivity agreements and NDAs were adhered to, with careful consideration of which publishers were being approached to avoid stepping on the toes of the client’s PR teams. This coordination allowed for smooth collaboration and a unified message across all channels.

Phase 3: Post-Launch Monitoring and Optimisation

Once the product was launched, the team closely monitored performance metrics to ensure the campaign was delivering on its objectives. This phase focused on continuous optimisation to sustain momentum and maximise ROI. 

  • Performance Tracking & Analysis: The team tracked revenue, ROI and cost per customer on a daily and weekly basis, ensuring real time insights into the campaign’s effectiveness. Engagement metrics such as click through rates and conversion rates were analysed to assess the impact of each publisher’s content.
  • Publisher Optimisation: Based on early performance data, adjustments were made to publisher partnerships. Additional exposure was allocated to high performing publishers, while underperforming placements were refined or restructured.
  • Content Strategy Refinements: The team worked with publishers to update and refresh content, ensuring that product messaging remained relevant and engaging over time. Seasonal trends were also factored in, particularly in the lead-up to key shopping periods like Black Friday and the gifting season.
  • Reporting & Strategic Insights: The team provided detailed reporting to the client, highlighting key successes, areas of improvement and recommendations for future launches. These insights helped refine the overall affiliate strategy for ongoing growth. 

What results were achieved?

The launch of the new product was a major success, exceeding expectations in terms of both revenue and cost efficiency.

  • £5.86M in revenue was generated from the product launch between September and December 2024.
  • ROI of 17.3, significantly higher than the target ROI of 11.0, indicating that the programme generated more profit than anticipated.
  • Cost per customer was £29.80, well below the target of £41, demonstrating the cost-effectiveness of the strategy. This number has continued to decrease to as low as £33.58 due to the team’s ongoing efforts and learnings from the launch. 
  • Conversion rate increased from 1.1% to 3% MoM, highlighting the influence of coverage.
  • Active publishers increased by 24% and productive publishers increased by 58%, showing the strengthening of the affiliate network.
  • To date, revenue sits at just over £7.8M, with 69% of the sales attributed to the new product, demonstrating its continued success.

Performance During Key Sales Periods

Black Friday 2024 (21st November – 2nd December)

  • Despite not being discounted, the new product made up 76% of sales during this period.
  • Revenue generated: £832,440.48 (+404% YoY compared to the previous year).
  • ROI: 14.8
  • Cost per customer: £30.07

Gifting Season 2024 (3rd December – 24th December)

  • Focus returned to the new product for the gifting season.
  • Revenue generated: £1,463,910.78.
  • ROI: 17.2
  • Cost per customer: £26.98

Top Content Publisher Driving Sales 

  • Skimlinks, Reach PLC, Immediate Media, and Future PLC were among the top publishers driving sales during the launch period.
  • Despite tenancy investment being focused on just 15% of partners, they delivered 11% of the total revenue with an ROI of 7.6. Meanwhile, the remaining 85%, without tenancy support, drove 89% of revenue and achieved a higher ROI of 28.5, highlighting the strength of the broader partner network and the effectiveness of the overall strategy.

These results demonstrated that a well-executed content publisher strategy, alongside careful partner management, resulted in strong performance for the new product launch. The programme delivered high revenue with a strong ROI and low customer acquisition costs, laying the groundwork for continued success in future campaigns.

Key Takeaways

This case study highlights the importance of a tailored affiliate strategy when faced with specific limitations, such as reliance on content publishers for exposure. Key takeaways include:

  • Strategic publisher selection and partnership management were essential to overcoming the challenges posed by the restrictions.
  • Effective use of tools like Gantt charts helped track progress, align teams, and ensure smooth coordination between Silverbean and the client’s PR teams.
  • A carefully crafted approach to tenancy and commissions allowed the team to optimise the affiliate programme, driving strong results without exceeding budget targets.

The success of the new product launch proves that with the right strategy, tools, and communication, it’s possible to overcome challenges and deliver significant growth, even with limitations in place.

Achieving a 17.3 ROI and generating over £5.8M in revenue with content publishers alone is no small feat. If you're looking to overcome challenges in your own programme and achieve significant growth, get in touch to find out how Silverbean can help.